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| Dealer - Other Services The questions and answers below explain four different processes related to the operation of a dealership. Either scroll down to the appropriate process description or click on the link:
How can my business arrange participation in the Electronic Registration and Titling (ERT) program? Vehicle dealers and title service agents that are licensed by the MVA are eligible to participate in the ERT program. The MVA has contracted two vendors, CVR and tri-VIN, to manage the program. These vendors compete with each other to sign up participants. To better understand the services offered by the ERT program, contact one or both of the vendors by phone. The vendor will explain to you the procedures for signing up and then have you sign a contract. The contract must be approved by the MVA before you can begin participating. The vendor will supply you will all needed materials and training for your staff. How do I arrange participation in a dealer orientation session?Dealer orientation sessions provide participants with knowledge that is vital to the operation of a dealership; time is also allowed to address any participant questions. The MVA strongly encourages the participation of dealership owners, title clerks, and other staff who may be involved in the dealership's day-to-day operation. However, anyone can participate in an orientation, without cost. To sign up for a dealer orientation, complete and submit a Dealer Orientation Request Form to the Business Licensing and Consumer Services Division (BL&CS) in the MVA's Glen Burnie office. The BL&CS will schedule sessions at a time that is convenient to most requestors. Typically, sessions are held once each month. Approximately 7-10 days in advance of the scheduled session, you will receive a confirmation letter giving you the exact date, time and location of the orientation session. The sessions are held in the Glen Burnie branch office and are led by different MVA employees, including representatives of the units responsible for titling vehicles and for investigations. How can I purchase a dealer book?To obtain this MVA publication, you must submit a written request that includes your reason for needing the book. A supervisor in the Business Licensing and Consumer Services Division (BL&CS) must approve the request. You can submit your request by mail or in person at the BL&CS counter in the Glen Burnie MVA office. The books cost is slightly less if you apply in person. How can I purchase a dealer record?To obtain a dealer record, you must submit a written request that includes your reason for needing the record. A supervisor in the Business Licensing and Consumer Services Division (BL&CS) must approve the request. You can submit your request by mail or in person at the BL&CS counter in the Glen Burnie MVA office. The BL&CS can certify the dealer record for a small additional fee.
MVA ERT Vendors
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